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Systems Administrator

Morling College is a registered Higher Education Provider (HEP) with campuses in NSW and WA that offer biblically grounded, quality education and training. The team at Morling are a dynamic, creative, and colourful group of people who seek to love God with all that we are. We invite you to experience the richness of this united, yet diverse community at Morling College.

We are looking for a professional, qualified, and enthusiastic candidate to take up the full-time position of Systems Administrator as part of our IT team. Based at our Macquarie Park (Sydney) campus, you will be a part of an amazing IT team that supports all staff and systems across our campuses in Sydney and Perth.

About the Role:

The Systems Administrator will provide IT-related services to students, teaching staff, and administration staff within Morling and assist in the effective provisioning, operation, installation/configuration, and maintenance of enterprise ICT systems hardware and software and related infrastructure.

Your scope of responsibility will include, but is not limited to, the following:

  • Troubleshoots and diagnoses desktop/laptop computer systems (primarily MS Windows 10) and peripheral equipment problems.
  • Investigates hardware/software problems of desktop/laptop computer systems and peripherals, identifies their source, determines possible solutions, and tests and implements solutions.
  • Performs IT support operations, including but not limited to receiving and tracking users’ requests, assigning priority and responsible persons, resolving requests and users’ notification. (shared responsibility)
  • Installs, configures, maintains, and upgrades desktop/laptop computer systems (primarily MS Windows 10) and peripherals (e.g., printers, copiers, etc). (shared responsibility)
  • Assists in performing data backups, data restores, disaster recovery, and storage management. (shared responsibility)
  • Assists with collecting information (including systems operation metrics) to analyse and evaluate existing or proposed computer systems.
  • Performs desktop computer systems inventories (hardware and software).
  • Assists the National IT Manager with local asset management (e.g., hardware, software, licensing, systems decommissioning, etc).
  • Onsite (Sydney) and remote (Perth and home-based) support of users.
  • Assists with Auditorium AV operations for events/conferences (e.g., digital sound desk, video switch and presentation software).
  • Supports on-the-job training of Casual IT and AV staff.

To thrive in this position, you will need to be a hands-on person that brings solutions to the table rather than pointing out problems. You embrace innovation and are willing to step out of your comfort zone to find the best solutions. An engaging personality that gets along positively with others while not being afraid of speaking up will also help you to excel in this role.

The role is full-time, 5 days per week (1 FTE) during business hours and will be set at Educational Services (Post-Secondary Education) Award classification General staff, level 4.

Essential Key Attributes (please respond to all these attributes in your Cover Letter):

  • Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field.
  • Strong working experience with:
  • Windows 10 operating systems.
  • Network administration.
  • Windows Server Environments with Active Directory and Print Server administration.
  • Google Suite administration.
  • Audio-Visual technology operations.
  • Demonstrated Christian character and active involvement in a local evangelical church.
  • Alignment of personal values, beliefs and practices with the mission and Christian ethos of Morling College.
  • Agreement with Morling College's Community Code (with any reservations clearly stated and explained at interview) which can be accessed on our website via this link: https://www.morling.edu.au/policies/.

Desirable Attributes:

  • Experience with Enterprise Wireless, TCP/IP, Routing, Switching, VLAN's over multiple hardware vendors.
  • Experience with VOIP phones.
  • Experience with MS and MySQL database management.
  • Experience with security applications/products (e.g., anti-virus, malware, firewalls).
  • Experience with Campus Access control management.
  • Proven working experience as a Systems Administrator or similar within an educational organisation.
  • Ability to initiate and develop strong working relationships with a variety of people (i.e., co-workers – academic and faculty, vendors, students, and other stakeholders).
  • Ability to effectively manage and complete tasks with competing priorities.

Additional Benefits:

  • A positive and inclusive team culture.
  • Above award remuneration.
  • Flexible working arrangements.
  • Free on-site parking.
  • Employee Assistance Program Support: Our employees are encouraged to use this free short-term confidential counselling service if they are experiencing emotional stress, relationship problems, conflict with others, or other personal issues. This service also includes financial coaching, nutritional support, and legal referrals.

How to Apply:

  • Please apply here with a cover letter briefly responding to all the Essential Key Attributes above along with a current CV.
  • Kindly note that applications without a cover letter will not be reviewed.
  • We reserve the right to employ at any stage if a suitable candidate is identified.

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